Money back guarantee. Easy Returns.

At Farafena we strive to offer only the best quality products. If you are not completely satisfied with your online purchase, you can return it back to us within 20 days of the original purchase date ( including original packaging) for a full refund minus shipping and handling costs.

Can I return an item purchased in a retail store (e.g. Wholefoods) to Farafena directly?

No, If you would like to return a purchase made at a retail location, please visit the original point of purchase for a refund or exchange.

Can I return an item purchased online at a retail store location?

No. If you made a purchase at and would like to return it for a refund or exchange, please fill out the form below. Order number Product being returned and quantity Reason for return Your full name, email and phone number.

Troubles with your order?

If you made a purchase at and received the wrong product or quantity, please email us at with a description of the issue and we will contact you as soon as possible.